If anyone want to start his own wedding planning business, one of the most important aspects of the job he’ll be needing is to familiarize himself with the catering industry. waiters staff can help you in success of event. There are around four types of catering services one can choose, which are
- Food only
- Food, drink and serving staff
- Full service
Whatever service you may chose the waitstaff (Waiters for Hire) will be the backbone of these services. Let’s explore the term Waiters. In England Term “Waiting Staff” and in America “Waiters or Servers” are those who normally works at a Bar, Club, Restaurant or sometimes in private homes as well to facilitate the customers by providing them food and drink as per their requirement. Waiter staff normally follow rules and guidelines passed on to them by Lead Waiter or manager. They do many tasks like, polishing dished, food running, helping bus table, cleaning, restocking working stations with needed supplies.
The most common type of waitstaff are Servers or waiters staff and bartenders, servers, also known as waiters and waitresses, must be ready for a variety of questions that can regard dietary restrictions, meal ingredients, restaurant specials, and types of beverages. Their Job responsibilities include,
- Welcoming customers
- Presenting menus and specials
- Placing orders and bringing food and beverages from the kitchen and bar to the customers
- Inquiring about the customer’s satisfaction
Bartenders working at establishments that serve food often share responsibilities with servers such as welcoming customers, presenting menus, and taking orders from customers. The focus of a bartender, however, is preparing alcoholic beverages, which can include mixing cocktails, opening and pouring from wine bottles, opening beer bottles and cans, and serving draft beer. Job responsibilities of a bartender include:
- Checking identification to ensure customer is of legal drinking age
- Cleaning the bar top and bar back areas
- Ensuring the safety of customers by checking for levels of intoxication
- Preparing drinks for servers to deliver to guests not at the bar
- Limiting waste of expensive alcohol products
Their duties are challenging but are the most important to the success of any event or organization. Some of these duties are, Preparing the tables, offering drinks (Specially cocktails), recommending food options and serving drinks and foods to the customers. Servers can have a good knowledge and clients often requested for specific waiter if they had a good experience with them. Waiters working in the restaurant normally go through training that is being delivered by a lead waiter, manager or someone senior. They are trained to provide excellent customer service. Trainings and certifications are required to be a waiter and bartender and it varies from country to country.
There are many interesting and lesser known aspects of waitstaff life. There is a race which tests the speed of a waiter with loaded tray without tripping it. Today, it is possible to find waiters races in more than 53 countries all over the world. From Hong Kong to Washington DC, from Brussels to Jerusalem or from Buenos Aires to Japan, waiters are at honor for a day and make a show in front of thousands of spectators. In 2011.
How Waiters staff attracts customers?
Some restaurants in the world use different approach to attract customers. One of the best example is of Hooters. As mentioned in an employee handbook published in “The smoking Gun” “Customers can go to many places for wings and beer, but it is our Hooters Girls who make our concept unique. Hooters offers its customers the look of the “All American Cheerleader, Surfer, Girl Next Door”. In hooters female staff is required to sign they will follow instructions to wear designated girls uniform, interact and entertain the customers and the work environment is one in which joking and entertaining conversations are commonplace.
As per some studies the “The back-of-house staff are typically underpaid compared to the front of the house”. Normally cooks are working on average of $25 an hour and waiters are working on $17 an hour. But those numbers don’t tell the whole story because waiters are paid tips, and kitchen workers are not. And tips completely skew the comparison. Government estimates that as much as 40 percent of tips go unreported. It’s hard to track for an obvious reason: Everyone likes giving and getting tips in cash. Nationally this adds up to as much as $11 billion in unreported (and untaxed) income.
The fact that servers are making so much money in tips is certainly a reference point that causes cooks to be dissatisfied with their pay. Waiters aren’t paid like everyone else. Unlike cooks, who are subject to the federal minimum wage, servers are instead compensated based on the assumption that they are going to earn some extra money on the side. Restaurants are required to pay their waiters staff what is known as the tipped-minimum wage, which is $2.13 per hour. The ending point is Waitstaff is the core of our serving business, we have to take care of them if they are working with us as an employees.